Member Success Advisor

Member Success Advisor

New Reach is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple : Unlock financial freedom through practical and actionable education. So how do we do it?

New Reach offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!

Position Overview : Do you love people, positivity, and helping others chase big dreams? As a Member Success Advisor, you'll be the friendly voice, motivator, and guide who helps our members unlock financial freedom and transform their lives. You're not just answering questions you're sparking confidence, building relationships, and cheering members on as they crush their goals. You'll inspire action, celebrate wins, and make sure no one gets lost along the way. Every message, call, and check-in is your chance to light someone's path forward.

What You'll Do

• Be the first friendly face (and voice!) new members meet helping them get started strong in their first 6 weeks.
• Connect with 100200 members a day through calls, texts, and emails each one is an opportunity to make a real impact.
• Share your knowledge of our courses, tools, and resources to keep members motivated and on track.
• Hold members accountable for their goals, track their progress, and celebrate their breakthroughs.
• Collaborate with the Community Team, Content Team, Sales Team, and Coaches to create an unforgettable member experience.
• Jump in to support the sales process when needed helping future members say "yes" to their dreams.

What You Bring

Every day, you'll get to :

Benefits :

New Reach Education supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.