Service Analyst - End User Computing

A company is looking for a Service Analyst - End User Computing Enablement.

Key Responsibilities

Develop and execute go-to-market strategies for new End User Computing products and services

Collect and analyze end-user feedback to identify pain points and improvement opportunities

Develop and maintain Standard Operating Procedures (SOPs) and enablement playbooks for consistent service delivery

Required Qualifications, Training, and Education

Experience in developing go-to-market strategies and change management methodologies

Familiarity with AI-driven technologies and analytics

Ability to analyze user feedback and translate insights into actionable recommendations

Experience in service improvement initiatives and process documentation

Background in technology or related field