Coordinator

A company is looking for a Coordinator, National On-Call.

Key Responsibilities

Manage inbound tickets and answer live phone calls as needed

Deliver exceptional customer service to caregivers and clients through phone and email

Maintain accurate records of all transactions and resolve tickets through effective communication and coordination

Required Qualifications

High school diploma or equivalent

Experience in customer service or a related field

Ability to work flexible hours, including evenings and weekends

Proficiency in using computer systems and software for record-keeping

Willingness to accept coaching and feedback for continuous improvement