Court Operations Leadworker II, Ramsey County, Court Support Criminal Division

Description

The Second Judicial District is accepting applications for a full-time permanent Court Operations Leadworker II for the Court Support Unit in the Criminal Division. The Criminal Divisions Court Support Unit focuses on in-court operations scheduling and some case processing work. This position reports to the Court Operations Manager of the Criminal Court Support Unit and is housed at the Kellogg Courthouse 15 West Kellogg Blvd St Paul MN but will require regular travel to other court locations in the Second District. Work will typically be performed onsite with options for working remotely. When working remotely this position includes the ability to be called in to work onsite with short notice.

This role involves highly responsible court operations lead work including acting as backup for Criminal Division supervisors providing work direction to the office coordinating and providing training and serving as a subject-matter expert for the Criminal Division.

This position is for advanced and lead court operations work including performing the full range of advanced court operations responsibilities problem solving and case processing duties in a lead capacity; responding to unusual and complex questions independently resolving ambiguous difficult unique and urgent issues; overseeing creating and providing training; assessing and providing feedback on performance and reviewing staff work as directed by supervisors. The position requires considerable knowledge of court operations principles practices policies and procedures to complete assignments under limited supervision and support the full scope of clerical work involved in courtroom support and case processing.

Responsibilities

The following are examples of major job duties expected of this position.

• Perform the full range of court work within the Criminal Division Court Support Unit including courtroom operations case processing and resolving complex case issues.
• Serve as subject matter expert for Criminal Court Support Operations using advanced knowledge expertise and independent judgment to answer questions address unique and / or complex urgent case situations and independently resolve problems.
• Draft and maintain procedures and training materials including reviewing new or updated CAPs and Rules and updating / creating procedure documents as needed.
• Disseminate new and updated procedures and information to staff and train staff as needed.
• Create training plans and oversee staff training; conduct staff training sessions.
• Work with quality assurance reports to identify issues and trends and develop recommendations for improvements or process / procedure changes.
• Review and check staff work to ensure compliance with applicable policies procedures rules and guidelines; consult with supervisors on workflow process improvements.
• Communicate with supervisors regarding work progress issues backlogs and assist staff in meeting performance standards.
• Lead coordinate and / or participate in regular meetings check-ins and trainings and provide coverage in the supervisors absence.
• Ensure confidentiality in compliance with local state and federal statutes and court rules.
• Utilize technology to perform work functions including SharePoint Electronic File and Serve (EFS) MNCIS CIM Microsoft Office and other related computer systems.
• Other duties as assigned.

Minimum Qualifications

The Minnesota Judicial Branch recognizes the diverse set of skills strengths and attributes that an individual may bring into a role. If you have any combination of the experience training and education required for this position please consider applying.

Knowledge Skills and Abilities

Preferred Qualifications

Working Conditions & Physical Demands

Work is performed primarily in an office setting or courtroom. Work may involve contact with persons who may be angry confused abusive or threatening.

Work is essentially sedentary with occasional walking standing bending reaching lifting carrying papers and supplies. Some assignments may require periods of extended sitting standing or computer use. Clerking court and court clerking training assignments require frequent sitting / standing and entering and exiting the courtroom throughout sessions.

Instructions to Apply :

This AFSCME-represented position is posted for bidding and internal / external application simultaneously and will be filled in accordance with the AFSCME contract.

All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.

Interview Schedule : Interviews are expected to be conducted in-person.

ABOUT US

Why Work for Us

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building seeking broad-minded individuals with robust capabilities who value supporting one anothers growth.

Employee Benefits

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that we offer affordable yet competitive benefits to support you and your familys wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits enhanced fertility benefits short- and long-term disability pension paid parental leave tuition reimbursement and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

Equal Employment Opportunity

It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment hiring promotions and other terms and conditions of employment be made without discrimination on the grounds of race color creed religion national origin gender marital status status with regard to public assistance membership or activity in a local human rights commission disability sexual orientation or age. We value and encourage applicants from diverse backgrounds.

Internal Applicants

If you are a current employee of the Minnesota Judicial Branch please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.

Questions :

Please contact Human Resources at with questions regarding this position.

Key Skills

Dewatering,Business Objects,Customer Care Service,Export Sales,Flooring,ACCA

Employment Type : Full-Time

Experience : years

Vacancy : 1