Ambulatory Care Manager

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

The Director Ambulatory Services Project Management provides leadership for key ambulatory initiatives under Ambulatory Services. This position will lead a highly functioning team that will be responsible for managing initiatives under multiple stakeholders across health system and clinical departments. Responsible for providing day-to-day management to a team of project managers and project specialists. Works under minimal supervision to direct, plan, manage, and develop short and long-term project plans, goals and deliverables. This position will be accountable to the executive leadership team of ambulatory services.

Experience and Education

Required

Education Bachelor's Degree in Business Administration, Health Care Administration, Public Health, Quantitative Analysis, or a related discipline

Experience 5 years of progressively responsible project management experience. Experience leading a team and proven team development and leadership skills

Preferred

Education Master's Degree in Business Administration, Health Care Administration, or Public Health strongly preferred

Experience Experience leading ambulatory initiatives in a large medical center

Licenses and Certifications (PMP) Project Management Prof Cert strongly preferred. Lean Six Sigma certification strongly preferred

Job Duties

Leadership

Lead and actively manage the Ambulatory Project Management team

Develop a high functioning culture within the team to provide proactive and efficient project support for various cross-cutting ambulatory initiatives

Responsible for recruitment, effective delegation, annual appraisals, career growth, and overall performance of the team

Provide active feedback to Ambulatory Leadership on opportunities to improve processes and enhance patient experience

Represent Ambulatory Services in stakeholder meetings as required by Ambulatory Leadership and be able to confidently present on projects and initiatives

Project Execution / Management

Optimize intake of assigned projects to define project scope, goals, and deliverables to support ambulatory initiatives

Develop full-scale project plans, milestones, success criteria, and associated communication documents

Clearly communicate project expectations to team members and stakeholders in a timely manner

Proactively manage changes in project scope to identify potential crises and devise contingency plans

Review staff project plans and aid in execution of plans

Ensure all projects include current state analysis with operational processes and data analysis, future state creation including pilots with proven success metrics, and detailed execution

Conduct post project reviews and create recommendations in order to identify successful and unsuccessful project elements

Manage communications, tasks, presentations, and project plan updates in collaboration with ambulatory stakeholders

Identify and manage project dependencies and critical paths, estimates resources and participants needed to achieve project goals and communicates recommendations to ambulatory leadership in a timely manner

This role is expected to also lead high-level projects individually as required

Manage other projects and initiatives as assigned and required by Ambulatory Executive Team

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include :

PPO medical plan, available day one at no cost for full-time employee-only coverage

100% coverage for preventive healthcare-no copay

Paid Time Off, available day one

Retirement Programs through the Teacher Retirement System of Texas (TRS)

Paid Parental Leave Benefit

Wellness programs

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

Security and EEO Statement

Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.