Talent.com
Customer Support Manager

Customer Support Manager

VirtualVocationsSouth Bend, Indiana, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Support Manager to lead technical support functions and optimize client support needs.

Key Responsibilities

Lead, hire, and develop a team of support analysts focused on customer experience

Develop strategies to enhance support processes and optimize the use of technology

Collaborate with cross-functional teams to align on customer requests and company goals

Required Qualifications

6+ years of experience leading customer service teams in the healthcare industry

4+ years of experience in creating and optimizing support triaging processes

Experience in creating Key Performance Indicators (KPIs) for team performance

Startup experience in healthcare or health tech organizations

Experience leading support functions through acquisitions or rapid changes

Crear una alerta de empleo para esta búsqueda

Customer Support Manager • South Bend, Indiana, United States

Ofertas relacionadas
  • Oferta promocionada
Customer Success Manager

Customer Success Manager

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Manager, CSM (SMB).Key Responsibilities Recruit, coach, and mentor a high-performing team of Customer Success Managers (CSMs) Design and implement a tech-enabled strat...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Support Representative

Customer Support Representative

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Customer Support Representative I.Key Responsibilities Serve as the first point of contact for customer inquiries via phone, email, and chat Answer basic customer ques...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Junior Customer Success Manager

Junior Customer Success Manager

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Junior Customer Success Manager (API).Key Responsibilities Build and maintain strong relationships with key stakeholders as a trusted advisor Understand customer goals...Mostrar másÚltima actualización: hace 26 días
  • Oferta promocionada
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Strategic Customer Success Account Manager.Key Responsibilities Manage a portfolio of strategic customers focusing on renewal and adoption outcomes Drive growth and pr...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Remote AI Task Reviewer – Flexible Hours, No Experience Needed

Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDGStevensville, Michigan, United States
Teletrabajo
A tiempo completo
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Remote Customer Support Specialist

Remote Customer Support Specialist

VirtualVocationsSouth Bend, Indiana, United States
Teletrabajo
A tiempo completo
A company is looking for a Remote Customer Support Specialist to provide exceptional service to customers in a virtual environment. Key Responsibilities Respond to customer inquiries via email, li...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Success Coordinator

Customer Success Coordinator

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Customer Success Coordinator.Key Responsibilities Support new client implementations and provide post-implementation support Provide customer support via email and pho...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Care Manager

Customer Care Manager

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Customer Care Manager to provide exceptional support in freight management and specialty pharmacy topics. Key Responsibilities Communicate technical solutions to drive u...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Delivery Success Manager

Delivery Success Manager

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Delivery Success Manager who will ensure the quality and successful delivery of services through partner networks. Key Responsibilities Establish and maintain collaborat...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Manager of Mid-Market Customer Success.Key Responsibilities Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes De...Mostrar másÚltima actualización: hace 3 días
  • Oferta promocionada
Customer Success Specialist

Customer Success Specialist

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Customer Success Specialist I to manage technical support and customer satisfaction.Key Responsibilities Manage and resolve technical issues from the external Tier 1 su...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Product Manager

Product Manager

Coker Tire CompanySawyer, MI, US
A tiempo completo
The Product Manager – Corvette : Under Hood is responsible for managing the full lifecycle of the Corvette Under Hood product portfolio, including new product development, category strategy, a...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Associate Manager

Associate Manager

FAMILY EXPRESS CORPORATIONPlymouth, IN, US
A tiempo completo
The Associate Manager is a developmental position.Candidates must demonstrate a commitment to personal development and to individual store and overall company success. This position is designed for ...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Support Technician

Customer Support Technician

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for an Associate Customer Support Technician to assist customers with software and hardware inquiries in a remote setting. Key Responsibilities Answer customer inquiries via p...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Head of Customer Success

Head of Customer Success

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Head of Customer Success to lead the Customer Success team and enhance the customer experience throughout the post-sale lifecycle. Key Responsibilities Manage the Custom...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Senior Customer Success Manager, East.Key Responsibilities : Establish and maintain relationships with key decision makers within assigned accounts Partner with the Acc...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Support Specialist

Customer Support Specialist

VirtualVocationsSouth Bend, Indiana, United States
A tiempo completo
A company is looking for a Customer Support Specialist to provide exceptional support to B2B customers.Key Responsibilities Deliver an exceptional customer experience through various communicatio...Mostrar másÚltima actualización: hace más de 30 días