SECRETARY

Overview Secretary, Admitting & Registration PRN / OCC, Variable Shifts

With more than 30 specialties from Cardiology and Neurosurgery to Orthopedics and Vascular care, Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments and technologies that benefit people with life-threatening aneurysms, severely damaged knee, hip and shoulder joints, sudden heart failure, and non-healing wounds. Position Summary : To accept assignment to any work station where patients are received and registered.

Responsibilities :

• Greets and assists patients, identifies self, and briefly explains registration process.
• Accurately schedules and enters orders and / or charges through the computer system.
• Photocopies any necessary forms, returning originals to customer.
• Follows department "downtime" procedures.
• Possesses a working knowledge of hospital department services and the location of same.
• Collects payments and / or deposits, balances cash collected and correctly completes receipts.
• Obtains written orders from physicians; maintains a good working relationship with physicians, their staffs, and all hospital departments.
• Obtains and verifies pre-certification patient eligibility and / or referrals when required by payor.
• Obtains complete and accurate demographic and financial information from patients; obtains necessary signatures for release of information and assignment of benefits.
• Completes pre-registration process and accepts reservations.
• Effects assignment or transfer of patients to appropriate beds within the hospital, and prepares patient identification armbands.
• Files department documents in a timely and accurate manner.
• Demonstrates understanding of payor regulations including, but not limited to : Medicare; 72-hour rule; and secondary payor rules.
• Compiles statistical reports including : census; ER log; room reservations; and requests for patient rooms.
• Courteously answers telephone calls, rotates calls, takes messages, or completes caller's request.
• Other duties as assigned.

Qualifications :