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Senior Salesforce Engineering Lead

Senior Salesforce Engineering Lead

HiltonFalls Church, VA, United States
Hace 5 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Join our innovative Technology team dedicated to transforming the hospitality industry with cutting-edge consumer-facing technologies! As a Senior Salesforce Engineering Lead, you will leverage your technical expertise in a dynamic hospitality company known for its exceptional culture. You will report to the Director of Software Engineering and play a key role in projects involving Salesforce LWC development, React, C#, PHP, and T-SQL.

At our company, we prioritize the mental and physical wellbeing of our Team Members, providing them with the tools they need to thrive both personally and professionally in a diverse and inclusive environment. We offer a range of programs and benefits, including :

  • Go Hilton travel program : Enjoy 110 nights of discounted travel with room rates starting as low as $40 / night.
  • Employee stock purchase program (ESPP) : Purchase shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Mental health resources with complimentary counseling through our Employee Assistance Program.
  • Generous Paid Time Off (PTO).
  • Explore additional benefits to support your career and personal growth.

We believe every Team Member is a leader, and we're committed to offering opportunities for leadership development throughout your career journey, whether in our hotels or corporate settings.

Please note that benefits may vary based on employment terms and conditions.

Your role is vital, and the following responsibilities will enrich your work experience :

Daily Responsibilities :

  • Develop and implement technical solutions for the Contact Center instance of Salesforce.
  • Collaborate with the Solutions Architect, partners, and fellow Software Engineers to turn requirements into effective functional applications.
  • Optimize existing codebases and system architectures, focusing on enhancing operational efficiency.
  • Collaboration :

  • Work with developers in an Agile environment, leading solution efforts and ensuring alignment with business objectives.
  • Ownership of Deliverables :

  • CTI Scripting within Salesforce Service Cloud, utilizing both out-of-the-box and custom Amazon Connect phone panels for Voice and Chat channels.
  • Troubleshoot, enhance, and transition legacy applications into the Salesforce ecosystem.
  • Minimum Qualifications :

  • Five (5) years of professional experience in Technology or a related field.
  • Three (3) years of experience in Salesforce Service Cloud or LWC Development.
  • Experience in a cloud environment.
  • This is a hybrid role and requires presence near one of our US office locations (McLean, Dallas, Memphis).
  • Willingness to travel up to 10% of the time.
  • Preferred Qualifications :

  • Bachelor’s Degree or equivalent work experience.
  • Seven (7) years of professional experience in Technology.
  • Five (5) years of T-SQL experience with complex stored procedures.
  • Three (3) years of experience with React, C#, PHP, and JavaScript.
  • Familiarity with AWS (S3, AppFlow, Amazon Connect, or Open CTI within Salesforce).
  • Experience with version control tools such as Git or Bitbucket.
  • As the #1 World's Best Workplace, we take pride in our diverse portfolio of world-class hospitality brands. With a history of over 100 years and having welcomed more than 3 billion guests, we are dedicated to spreading warmth and hospitality. Discover more about life at our company through our Careers blog and social media channels.

    We provide reasonable accommodations to qualified individuals with disabilities to perform essential job functions and to enjoy the full range of employment benefits in accordance with applicable law. Please reach out if you need any assistance during the application process.

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