Manager, Gift Shops - Carilion New River Valley

Manager, Gift Shops - Carilion New River Valley

Oversees retail operations for one or more hospital gift shops, including staff management, scheduling, Point of Sale (POS) systems, purchasing, receiving, daily deposits, and cash flow. Responsible for cultivating a customer-focused environment that enhances the patient and guest experience and community outreach. Collaborates with other Carilion retail areas to support centralized product receiving and distribution. Accountable for financial performance, consistently demonstrating return on investment by meeting or exceeding revenue and profit projections.

What We Require :

Education : Bachelor's degree in business, marketing, or related field required.

Experience : Minimum 3 years' experience in business, marketing or related field required.

Other Minimum Qualifications : Demonstrated leadership, planning, organizational, marketing and budget management skills. Strong verbal, written, and presentation skills. Effective interpersonal, communication and teamwork skills required. Must be able to manage customer service practices, retail operations and understand customer relations as it relates to ROI. Must be able to handle numerous projects and deadlines simultaneously. Computer skills sufficient to meet key objectives of the position.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion :

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training