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Complaint and Appeals Coordinator

Complaint and Appeals Coordinator

VirtualVocationsDes Moines, Iowa, United States
Hace 22 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Coordinator, Complaint & Appeals - Work From Home.

Key Responsibilities

Manage resolution of complaint and appeal scenarios across multiple business units

Ensure timely and customer-focused responses to complaints and appeals

Identify trends and emerging issues, reporting and recommending solutions

Required Qualifications

1 year of experience with both HMO and Traditional claim platforms

1 year of experience in Medicare, benefits, compliance, regulatory analysis, special investigations, provider relations, customer service, or audit

High School diploma or equivalent

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Complaint Coordinator • Des Moines, Iowa, United States

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