Remote CX Content Strategist

A company is looking for a Remote CX Content Strategist.

Key Responsibilities

Lead communications strategy for the rollout of new AI tools, including various training and informational materials

Develop user-friendly content that simplifies technical concepts for diverse audiences

Manage and maintain digital content across internal channels to ensure consistent messaging and compliance with accessibility standards

Required Qualifications

U.S. Citizenship required

Bachelor's degree in English, Communications, Journalism, or a related field

2-4 years of professional communications experience

Strong portfolio demonstrating ability to simplify complex concepts

Familiarity with accessibility standards (Section 508, WCAG)