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Customer Success Manager

Customer Success Manager

Rec GenHayward, CA, US
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Customer Solutions / Success Engineer / CSM — San Francisco (Onsite)

  • ?? $110K–$165K + Equity | Full-Time | Visa Sponsorship Available

One of the fastest-growing startups in Construction Tech is hiring a Customer Solutions Engineer in San Francisco.

They're just 20 people today, but already cash-flow positive, scaling quickly, and backed by top-tier investors. Their platform connects legacy ERPs to modern systems through a proprietary API and intuitive UI, helping both construction firms and software companies unlock efficiency.

This is a hybrid role blending customer success, implementation, and solutions engineering. You'll :

  • Lead technical discovery and demos with prospective customers
  • Own onboarding, configuration, training, and adoption end-to-end
  • Manage 5–10 concurrent, complex implementations
  • Act as a trusted advisor and subject matter expert
  • Partner closely with Sales, Product, and Engineering
  • Build repeatable processes and automation to scale growth

    • You'll report directly to the CEO and play a key role in shaping the go-to-market function.

    What we're looking for :

  • 1–6 years in Customer Solutions, Pre-Sales, Customer Success, or Technical Implementation
  • Background with ERP or API-heavy SaaS tools
  • Bonus : experience in ConTech or consulting-style implementations
  • ?? This role is onsite 5 days / week in San Francisco
  • ?? Visa sponsorship available for exceptional candidates

    • If you're excited by high-impact work at the intersection of construction and technology, I'd love to hear from you.

  • ?? Send me your CV to apply.

    • Keywords : Customer Solutions Engineer, Implementation Engineer, Solutions Consultant, Technical Account Manager, Customer Success Engineer, Implementation Consultant, Pre-Sales Engineer, Client Solutions Engineer, Onboarding Specialist, Technical Solutions Manager, ERP Integration Specialist, Solutions Architect, Customer Implementation Lead, Customer Enablement Engineer, Product Solutions Engineer, Customer Experience Engineer, Deployment Specialist, Technical Implementation Manager, Customer Integration Engineer, Sales Engineer, Customer Success Manager.

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    Customer Manager • Hayward, CA, US

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