Risk & Control Performance & Organization Change Management

Risk & Control Performance & Organization Change Management

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The Client Organization was established to drive enterprise-wide approaches to client coverage, identifying and filling gaps or reducing duplication to ensure consistency throughout our firm. It plays a leading role coordinating the allocation of capital, technology, and human resources toward client segments with the best returns potential, and manages wholesale credit and counterparty risk across 40+ jurisdictions worldwide.

The Client Organization Governance and Escalations team sits within the Chief Administrative Office under the Head of Controls. It supports activities related to Corporate Governance, including governance committees, management meetings, board material data accuracy controls, escalations of events, and oversight of the Client Organization Executive Scorecard risk & control metric performance, organizational change management, and new activities.

Overview

This role sits within the Risk & Control Performance, Organizational Change Management, and New Activities team. The incumbent will execute and support activities to drive risk and control performance, oversee the organizational change management process, and centrally manage new activities.

Responsibilities

• Prepare monthly Executive Scorecard Risk and Control reporting with performance results, inclusive of forecasting projections and that may be included in Governance or management meetings.
• Assist in monitoring the Executive Scorecard Risk and Control metric performance for the Client Organization, analyzing changes in performance, identifying trends, and conducting root cause analysis.
• Provide ongoing oversight in the Executive Scorecard Risk and Control reporting and analysis processes.
• Conduct Risk & Control inventory reviews associated with organizational changes, overseeing, tracking, and facilitating ownership determinations.
• Prepare organizational change closure packages, documenting Risk & Control inventories and ownership, for sign-off by Client Organization leadership.
• Execute BAU change management monitoring routines and prepare associated reporting that may be included in Governance or management meetings.
• Oversee business maintenance of pipeline and proposal of New Activities including reporting on pre? and post?launch conditions. Report on Product Risk Monitoring and oversee centralized breach review process and escalation to 2 LoD.
• Maintain the Client Organization Executive Scorecard, Organizational Change Management, and New Activities operating guide documents.
• Develop materials for and assist in presenting Roadshows across the Client Organization to build awareness of Executive Scorecard processes and metrics, Organizational Change Management, New Activities, and roles and responsibilities.
• Execute controls to ensure effectiveness.

Qualifications & Skills

Education

Location & Compensation

Getzville, New York, United States

$100,800.00 - $151,200.00 per year (plus incentive awards may apply)

Equal Employment Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. View Citis EEO Policy Statement and the Know Your Rights poster.

Application Deadline

Anticipated Posting Close Date : October 17,?2025

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