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Fixed Operations Director

Fixed Operations Director

Camping WorldMurfreesboro, TN, US
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

What You’ll Do :

  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location
  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department
  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control
  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
  • Create and maintain strong working relationships with external vendors
  • Meet or exceed monthly budget projections
  • Maintain a safe and functional working environment

What You’ll Need to Have for the Role :

  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
  • Knowledge of RV's and RV systems is a plus
  • Strong written and verbal communication skills
  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
  • Intermediate or better skills in MS Office (Word, Excel, Outlook)
  • Ability to read and analyze P&L reports
  • Valid driver's license
  • May lift up to 25 lbs and / or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending
  • Exposure to heights and hazards related to working with electrical and welding equipment
  • Environmental conditions include heat, cold, humidity, noise, dust and wetness
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    Director Operation • Murfreesboro, TN, US

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