Maintenance Director

Job Description

Job Description

Overview

Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.

Responsibilities

Responsible for maintenance and preventative maintenance efforts for an assigned community including the physical aspects of the building’s HVAC, electrical, plumbing, carpentry, painting, major appliances and amenities, including the management of appropriate outside vendors and contractors. Ensure efforts meet Company’s operational and safety standards and any applicable laws and regulations.

• Responsibly manages and supervises all maintenance.
• Manages all of the maintenance needs of assigned community to ensure the physical condition of the community and contribute to Company annual business goals.
• Manages all customer service requests using a work order system; including prioritization and delegation to assigned staff. Maintain company customer service standards. Follow through to ensure issue is resolved.
• Manages the apartment home turnover and preventative maintenance programs to maximize the value to the community. Assesses the value of damage to the apartment homes that is charged to departing resident.
• Purchases parts, chemicals, and paint according to our requirements for national account spending.
• Inspects grounds, buildings and rooms on a regular basis to ensure that all physical aspects of the community are fully functional at all times.
• Ensures compliance with all federal, state and local laws.
• May drive company vehicle from community (only if required by community).
• May perform other duties as needed and / or assigned.

Qualifications

Benefits

Offered to full time staff

Benefits for all staff