Production Support - SQL, UNIX

Job details

Work Location

Dallas, TX

State / Region / Province

Texas

Country

USA

Skills

Technology|.NET application Support|.NET application development, Support, Technology|infrastructure-database administration|SQL administration

Domain

Delivery

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

139176BR

Job description

Infosys is seeking Production Support - UNIX and SQL with debugging skills . This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team.

Required Qualifications :

• Candidate must be located within commuting distance of Dallas, TX or be willing to relocate to these areas. This position may require travel in the US.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of Information Technology experience.
• At least 1 year experience in Unix and Shell Scripting and SQL / RDBMS
• Work actively with team members to analyze and resolve application issues
• Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)
• User Ticket management (Backlog review, User interface and manual prioritization)
• Planned / unplanned events - Support BCP (Business Continuity Planning), Migration, Holiday activities
• Coordinate release and post release support and handover
• Implement bug fixes, minor enhancements etc.
• Identify defects / discrepancies to identify the root cause by debugging or analyzing logs
• Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualification :

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.