Fisher's Deli Server & Deli Counter Attendant (FT, nights / Weekends)

Job Description

Job Description

WE ARE EXTENDING OUR OPERATING HOURS BEGINNING 11 / 20 AND NEED FOUR INDIVIDUALS TO FILL THIS POSITION.

Position Overview : As a Server and Deli Counter attendant at our restaurant, you will be responsible for delivering a fast, friendly, high-quality dining experience by providing exceptional service to guests within your assigned section and the Deli Counter. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol. This role will work both as a Server and a Deli Counter attendant.

Responsibilities :

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet all guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurants menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating Toast POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications :