Overview
The landscape maintenance Account Manager will be responsible for overseeing a client portfolio of commercial, multifamily properties, managing crews, monitor safety, and sell additional services such as tree trimming, seasonal color installations, landscape, and hardscape services.
The ideal Account Manager will be well versed in irrigation, horticulture and landscape / hardscape installation services. A passion for continuing education in the landscape industry, and a desire to be part of a dynamic team devoted to our clients and exceeding expectations is also a must.
Must have a minimum of two years of account management experience in the green industry and at least two years of landscape experience (mowing, edging, weeding, etc.).
Responsibilities and Duties
- Planning and scheduling field operations for your portfolio
- Enhancement sales
- Proactively communicates with clients, managers and crews
- Ensure safety practices are being followed
- Define marking budgets and activities on a yearly / quarterly / monthly basis
- Maintain a weekly expense report detailing all expense activity related to the department
- Keep track of properties' profit and loss statements and manage profit and efficiency
- Manage overtime, routes, chemical usage, crew size, equipment and other factors that affect profitability
- Make on-site property visits regularly to meet with property managers to maintain a strong relationship with client and inspect maintenance work
- Maintain relationship with crews by visiting them during shifts and assisting with teaching proper work techniques
- Prepare and submit property visit reports
Qualifications and Skills
MUST have 2 years of account management and landscape experienceMUST have strong communication skillsMUST have Word, Excel, & QuickBooks experienceMUST have knowledge of different types of plants, turf, & treesMUST have exceptional customer service skillsBilingual would be a PLUSJ-18808-Ljbffr