Patient Services Coordinator

Patient Services Coordinator III

Join Our Team at Novant Health Location : Bermuda Run / Mount Airy Split. 3 days in Mount Airy a week. Department : Brain & Spine Surgery, along with Spine Specialty Employment Type : Full Time, Monday-Friday, Day Time Hours between 8a-6p with some flexibility, No Weekends, No Holidays.

Are you passionate about delivering exceptional patient care and service? Do you thrive in a dynamic, team-oriented environment? Novant Health is seeking a dedicated and detail-oriented Patient Services Coordinator III to join our team. In this pivotal role, you will be the first point of contact for our patients, ensuring a seamless and compassionate experience from start to finish.

About Novant Health : At Novant Health, we are committed to providing remarkable health-care experiences. Our core values of diversity, inclusion, and community engagement drive us to deliver high-quality care to every patient, every time. Join us in our mission to improve the health of our communities, one person at a time.

Position Overview : As a Patient Services Coordinator III, you will :

• Manage Patient Information : Accurately record and update patient demographics, insurance details, and medical histories.
• Coordinate Appointments : Schedule and confirm patient appointments, ensuring timely and efficient service.
• Handle Billing and Collections : Post charges, process co-pays, and manage patient collections with attention to detail.
• Support Administrative Functions : Cross-train in various administrative support roles to enhance team efficiency.
• Deliver Exceptional Service : Provide compassionate and professional assistance to patients, families, and team members.

Qualifications :

Benefits :

Why Novant Health? At Novant Health, we value the unique contributions of each team member. We foster an inclusive culture where diversity is celebrated, and every individual is empowered to make a difference. As a Patient Services Coordinator, you will play a crucial role in delivering outstanding patient experiences and supporting the health and well-being of our community.

Responsibilities :

Qualifications :

Job Opening ID 115032