Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
Help deliver the worldclass service MCC is known for.
Our Customer Service team plays a critical role in supporting our customers, coordinating their orders, and ensuring they receive the information they need quickly, accurately, and professionally. You'll work closely with multiple departments, develop deep product and customer knowledge, and help keep our operations running smoothly.
If you enjoy solving problems, staying organized, and creating positive experiences for others, this is an opportunity to build a strong career in a growing, hightech manufacturing environment.
Why You'll Love Working at MCC
Competitive pay
Full benefits package: medical, dental, vision, disability, life insurance, and 401(k)
Paid holidays including New Year's, Memorial Day, July 4th, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, and two floating holidays
Growth opportunities within Customer Service, Quality, Operations, or Account Management
A team culture built on collaboration, support, and continuous improvement
What You'll Do
Deliver Outstanding Customer Service
Serve as the primary point of contact for assigned customers, ensuring they receive accurate, timely information about their purchase orders and shipments.
Manage each order from entry through shipment, partnering closely with internal teams to ensure everything moves through the process smoothly.
Investigate customer needs and look beyond the immediate question to understand the bigger picture and provide the best possible solution.
Communicate proactively-providing updates, resolving issues quickly, and helping customers anticipate next steps.
Develop a strong understanding of MCC's products, manufacturing processes, systems, and service model.
Support Collaboration Across the Plant
Work closely with Operations, Planning, Quality, Sales, and other teams to keep orders on track and customers informed.
Contribute to a positive team environment and assist teammates as needed to meet plant goals.
Recognize differing perspectives and adapt your communication and approach to support productive teamwork.
Key Performance Expectations
Accuracy: Correct and complete entry of orders and releases.
Volume: Efficient processing of order volumes within expected timelines.
Timeliness: Prompt execution of all order and release activities to ensure customer expectations are met.
#LI-SD1
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.
If you need assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Customer Service Representative • St. Louis, MO, United States
This position is responsible for providing customer service support for our manufacturing division in Maryland Heights, Missouri.Key responsibilities include:- Processing & managing high-volume sal...Mostrar más
Join Kensington Partners Group Are you seeking a professional opportunity that offers autonomy and a genuine sense of purpose, all from the comfort of your own home?.Kensington Partners Group is ac...Mostrar más
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Mostrar más
Position: Patient Service Specialist Location: Arnold-Vogel, MO Type of Employment: Full-time Schedule: Monday-Thursday @ Vogel Location (Mon 7:00-6:00, Tues 10:00-6:30, Wed 7:30-6:30, Thur 10:00-6...Mostrar más
Unlock your potential from anywhere.We're building a passionate team dedicated to client success and flexible remote work.We are seeking a results-oriented and customer-centric Sales Customer Repre...Mostrar más
Senior Demand Generation Representative (m/f/d) Building Automation.Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.Honeywell Building Automation verndert die...Mostrar más
We are looking for a sales representative to introduce businesses to efficient printing and document management solutions.This role is highly flexible and allows you to engage with opportunities on...Mostrar más
At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind.Focusing on what makes our clients unique, we match them with the talent they ne...Mostrar más
Join Southwest Airlines - a company with heart.In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, Dental, 401(k) plans and paid time off.Plus...Mostrar más
In-Home Sales Representative Company:.Encore Bath & Remodeling Location: Godfrey, IL (and surrounding areas) Job Type: Full-Time / Base salary + Commission Transforming Baths with Style, Affordabil...Mostrar más
We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest...Mostrar más
Job Title: Customer Service Representative.Duration: 6 months with potential to extend or hire.Position Type: Hourly contract Position (W2 only).The schedule for this is provided in advance.Educati...Mostrar más
Sinclair & Rush is looking for an AR / Credit Representative to join our team.This role plays an important part in supporting cash flow by managing customer credit, monitoring accounts, and ensurin...Mostrar más
Are you a motivated, entrepreneurial sales professional looking to take control of your income and career? We’re offering a unique opportunity to represent top-tier printing solutions while enjoyin...Mostrar más
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Mostrar más
Remote Customer Service Representative Needed - Starting from $19/hr, No Degree Required.Are you a problem-solver who enjoys helping others? We are seeking dynamic individuals to join our team as R...Mostrar más
