Loan Processor

Loan Processor

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, and a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview :

The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and / or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.

This position operates within the Eastern Standard Time Zone working hours to support the East Coast region.

Job Responsibilities :

• Perform a thorough review and analysis of borrower's credit, employment, financial information, and assets as required by the loan program before submitting to underwriting.
• Assemble the complete loan package in proper order for underwriting.
• Verify all required documentation (pre-underwrite) in the file.
• Complete the required loan checklist.
• Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting.
• Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents to submit to the underwriting department for approval or denial; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
• Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
• Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
• Verify that vendor orders are complete, invoices are received and in the applicant's E-file.
• Manage a pipeline of up to 50 loans by completing and submitting reports within allotted turn-around times.
• Assist set-up of loans.
• Ensure all assigned tasks, including file reviews, condition assessments, and communications, are completed within the established 48-hour turnaround time.
• Act as a liaison between applicants, mortgage brokers, loan officers, real estate agents and underwriters to help further loan approval; document all communication related to the loan application in the conversation log.
• Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors.
• Available to work varying hours and overtime if needed.

Qualifications and Skills :

Pay Range : Hourly Rate : $28.00 - $30.00. This position is bonus plan eligible.

The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

CrossCountry Mortgage, LLC offers more than a job, we offer a career. Apply now to begin your path to success!