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Implementation Consultant - Urgently Hiring!
Implementation Consultant - Urgently Hiring!ADP • Augusta, GA, United States
Implementation Consultant - Urgently Hiring!

Implementation Consultant - Urgently Hiring!

ADP • Augusta, GA, United States
Hace 6 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

ADP is hiring a Client Onboarding Specialist (Implementation Consultant).   This is a hybrid role working 3 days in the office and 2 days at home each week.

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

Consultants have Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager.

Consultants coordinate with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, and the development of new / revised approaches and techniques. Until the client is transitioned to ADP's Client Service organization following implementation, Consultants manage the client relationship.

WHAT YOU'LL DO :   Responsibilities

What you can expect on a typical day :

  • Consult with clients to deliver a comprehensive ADP solution
  • Guide and drive the client towards the best solution for their business needs
  • Analyze existing systems, interface requirements, business processes
  • Partner with clients to understand their business and related needs
  • Incorporate new processes, tools and approaches when recommending an ADP solution
  • Utilize broad knowledge to recommend solutions to the client when appropriate
  • Understand client business issues and concerns and recommend and implement appropriate solution
  • Build long term relationship and trust
  • Interact / collaborate with ADP associates in sales and customer service
  • Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
  • TO SUCCEED IN THIS ROLE :  Required Qualifications

  • 3+ years of high-touch, client-facing experience
  • 2+ years of Payroll industry experience
  • Extensive payroll and tax compliance and best practice
  • Excellent written and oral communication skills
  • Attention to detail, process-oriented, self-directed, and inquisitive
  • Analytical & problem solving skills
  • Easily adaptable and accepting of change
  • Ability to manage competing priorities and take on various tasks and assignments as needs arise
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include :

  • Experience noted above, OR
  • Military experience – skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality will help you build relationships and achieve success .
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    Implementation Consultant • Augusta, GA, United States