Bank Call Center Representative

A company is looking for a Bank Call Center Representative - 4X10 Shift.

Key Responsibilities :

Respond promptly to customer calls and online inquiries

Investigate and resolve account-related issues

Provide guidance on banking products and services

Accurately document all customer interactions

Required Qualifications :

High School Diploma / GED

1-2 years of customer service experience (banking preferred)

Strong numeracy skills

Availability for evening or extended hours

Must be authorized to work in the country where the job is based