Director, Intellectual Disability Services

Job Description

Job Description

Job Title : Director – Intellectual Disability Services

Location : Honolulu, Hawaii

Schedule : Full Time. Core hours are between 7 : 30am and 4 : 30pm, Monday to Friday. Evening and weekend hours are required as needed for the demands of the job. Travel may be required.

Compensation : Based on experience with competitive benefits package

Summary : As a member of Goodwill senior management team, the Director will have overall strategic and operational responsibility for Goodwill’s Disability Services. You will work collaboratively to develop and implement departmental and programmatic strategic initiatives through planning, coordinating, and directing. You will also conduct social advocacy and policy efforts for disability programs in Goodwill and within the community. You will ensure Mission Services goals and objectives are accomplished within prescribed time frames and funding parameters by performing the following duties personally or through subordinate supervisors.

Essential Duties :

• Provides effective and inspiring leadership, as well as stewardship, to Disabilities programs by being actively involved in all responsible programs and services. Implements and leads a continuous quality improvement process throughout the program and service areas and promote regular and ongoing opportunities for all staff to give feedback.
• Oversees the development and implementation of all Intellectual / Developmental Disability Service programs to ensure they meet contractual and Goodwill specifications and expectations. Ensures all external and internal reports are complete on time. Conducts monthly and quarterly audits of responsible programs. Develop and implement corrective actions as needed.
• Ensures employees are engaged and demonstrates positive outlook towards Goodwill’s mission. Provides in-service training for employees. Responsible for the recruitment, hiring, supervision, training, evaluation and development of staff in the Disability Services programs.
• Establishes service quality standards, develops budget and cost controls, and establishes a mechanism to track and meet staff ratio requirements.
• Directs compliance of personnel requirements as specified in program contracts. Works with Human Resources department to track and maintain records such as required certifications, clearances, and verifications to make sure all contractual requirements regarding personnel and training are met.
• Identify opportunities for Goodwill Mission Services to leverage cross-program strengths to take advantage of new opportunities and / or address organizational challenges. Review, evaluate, and develop new opportunities. Recommend alternative methods and procedures in solving problems and meeting changing market opportunities as needed.
• Demonstrates organizational savvy and commitment to Goodwill’s mission by supporting other Goodwill departments and participating in various organizational functions e.g. Goodwill Goes Glam, employee recognition week, VITA, participant success stories etc.
• Establishes and maintains relationships with other agencies and organizations in community toward meeting community needs and services.
• Responsible for assuring all stipulations of funding sources, contracts, accreditation, certifying and monitoring bodies are met. Serves as the coordinator for the department’s CARF accreditation process.
• Establishes, directs, implements and reviews the department’s outcome based measurement system, consumer and referral satisfaction systems, reports annually on the results and makes recommendations for improvements to the VP of Mission Services.
• Conducts work in a safe and responsible manner, utilizing protective clothing and / or equipment when appropriate. Complies with all safety standards.
• Responsible for awareness of and adherence to all company and safety policies and procedures.
• Ensure client confidentiality is maintained in accordance with contract, State, and Federal law including HIPAA.

Minimum Qualifications :

At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient. We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work. We service over 11,000 people and last year placed over 1,500 people into employment, resulting in $24 million in annual wages earned as a result of these job placements. Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time.

Goodwill Hawaii participates in E-Verify and is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.