Shelter Advocate

Salary : $20.00 Hourly

Location : Wausau, WI

Job Type : Temporary

Job Number : 202500497

Department : Police Department

Division : Administration

Opening Date : 10 / 13 / 2025

Closing Date : Continuous

FLSA : Non-Exempt

Purpose of the Position

This position will be posted until filled.

The purpose of this Limited-Term Employment position is to provide essential support and services within a shelter facility serving unhoused individuals. This position is engaged in providing a safe, clean, and supportive shelter environment. Responsibilities include client interaction, record keeping, facility maintenance, and assisting clients with access to resources.

We are currently looking for candidates who are able to work Midnight - 8 : 00 a.m. with current availability for week days and weekends, 2-4 shifts per week, for 16-32 hours per week.

Essential Duties and Responsibilities

1. Client Support :

• Maintain a positive and respectful demeanor with shelter clients
• Facilitate a safe and respectful environment for all clients
• Engage in crisis intervention and de-escalation in calm and effective manner
• Active listening of clients' concerns and needs, documenting relevant information
• Ensure clients adhere to shelter rules and policies, promoting a safe and orderly environment

2. Intake and Resource Coordination :

3. Shelter Operations :

4. Record Keeping :

Additional Duties and Responsibilities

Minimum Requirements

Education and Experience Requirements

Candidates must be a United States Citizen and at least eighteen (18) years old. A high school diploma or equivalent is required. Experience working with vulnerable populations is a plus.

Knowledge, Skills and Abilities

Physical and Working Environment

The work occurs in a shelter facility serving unhoused individuals and includes working irregular hours during evenings and weekends as required. Light work with frequent standing and walking, ability to lift and carry objects weighing up to 40 pounds.

Additional Information

This is a limited-term position. This position is limited to 1,200 hours during a rolling calendar year and is not eligible for any benefits.

Satisfactory results of a background check and pre-employment drug screen are required for hire.

Seasonal positions are limited to 1,200 hours of employment during any rolling calendar year and are not eligible for any benefits.