Job Title: Barista
Job Type: Full-time
Pay: $21.50 per hour + Tips
A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard. Key focuses for the role are excellent drink quality and amazing service with Pret “Buzz”, drink counter operation, cleanliness/maintenance and team training.
Key Responsibilities: Right Pret People: Barista Prepared Drinks Training
To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards
To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate
To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate
To ensure all hot drinks training material is available and up to date
To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times
Amazing Service: Creating Pret Buzz
To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz
To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible
To ‘wow’ customers with latte art
Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge
To make all Barista Prepared Drinks to Pret standards
To role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards
Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance
To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards
To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
To carry out log checks, thermometer calibration and dribble tests in line with Pret standards
Shop Profitability: Barista Prepared Drinks waste control
To manage the waste levels of Barista Prepared Drinks ingredients
To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager
Growing Sales: Maximizing Barista Prepared Drinks sales
To have a weekly sales target and share this with the team
To know your shop Barista Prepared Drinks sales versus total sales and the mix
To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret
Experience: Barista: 1 year (Required)
Benefits:
- Health, Dental and Vision Benefits
- Weekly Mystery Shopper bonus plan
- 401K retirement plan
- Generous Paid Time Off
- Company sponsored Life Insurance + STD and LTD offerings
- Child Bonding Leave
- The Pret Academy, which supports the training and development for our wonderful people
- Quarterly nationwide team events
- Free breakfast and lunch when working – including generous discounts when you’re not
- Transit program, FSA and HSAs available
- A friendly, fun, and fast paced environment with passionate teams to work with
About Us:
Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City.
We are an Equal Opportunity Employer:
We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Barista • Los Angeles, California, United States
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