Service Desk Manager
VirtualVocationsGrand Rapids, Michigan, United StatesHace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Service Desk Manager to lead IT Managed Services operations for a large customer.
Key Responsibilities
Lead and develop a diverse Service Desk team while ensuring performance expectations and accountability
Oversee daily Service Desk operations, managing incident resolution and service delivery for a large enterprise customer
Identify and implement operational improvements to enhance efficiency and customer satisfaction
Required Qualifications
5+ years of experience in IT Service Desk or Managed Services leadership roles
Strong knowledge of ITIL v3 / v4 frameworks
Proven experience managing large enterprise customer environments
Demonstrated success in team leadership and talent development
Experience with analytical reporting and stakeholder management
Crear una alerta de empleo para esta búsqueda
Service Desk Manager • Grand Rapids, Michigan, United States
Ofertas relacionadas
Public Storage Job Opportunity.Public Storage is the self-storage industry leader and we are hiring now! Earn $15.Our benefits total rewards package available to our team includes : .Flexible and ful...Mostrar másÚltima actualización: hace 8 días
Imaging Equipment Service Manager.The ideal candidate for the Imaging Equipment Service Manager role is a seasoned leader with at least five years of experience in medical equipment service managem...Mostrar másÚltima actualización: hace 27 días
Amazon Logistics Delivery Station Sr.Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS).Additional respons...Mostrar másÚltima actualización: hace 27 días
Service Manager position available in the Grand Rapids, Michigan area.This is a direct hire opportunity working at an established company.
Salary-$55K plus commission opportunities.Weekends are rare...Mostrar másÚltima actualización: hace más de 30 días
Customer Service - Self Storage Manager.Total Rewards package available to our team : .Flexible and Full-Time Schedules.Employees become eligible for Full-time.
Medical, Dental, Vision, 401k with matc...Mostrar másÚltima actualización: hace más de 30 días
Earn at least $1365 driving with Uber when you complete your first 117 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 2 días
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years.With world-class machinery backed by an experienced and responsive support team, e...Mostrar másÚltima actualización: hace 22 días
At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose.AIO loan boarding operations, ensuring accuracy, compliance, and efficiency while supporting s...Mostrar másÚltima actualización: hace más de 30 días
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks.
This is an easy-to-learn role with full training and ongoing support.No pr...Mostrar másÚltima actualización: hace más de 30 días
The Traffic Manager is responsible for managing day-to-day freight and logistics operations, driving continuous improvement, and ensuring high performance across supply chain activities.This role f...Mostrar másÚltima actualización: hace 9 días
As an Operations Manager you will maintain the primary responsibility for the overall business operations of your store.You must not only understand and execute the policies and procedures for your...Mostrar másÚltima actualización: hace más de 30 días
As a Client Solutions Manager, you will serve as the primary liaison and trusted expert between our organization and key clients.
You'll lead strategic initiatives, drive retail performance, and ens...Mostrar másÚltima actualización: hace 5 días
Senior Client Manager-Property & Casualty.There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry.Fueled and driven by ...Mostrar másÚltima actualización: hace más de 30 días
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations.
This position will also assume shift ...Mostrar másÚltima actualización: hace más de 30 días
Mortgage Systems And Implementation Manager.Are you a tech-savvy individual passionate about the mortgage industry? Join Mercantile Bank as a Full-Time Mortgage Systems And Implementation Manager i...Mostrar másÚltima actualización: hace más de 30 días
Senior Manager, Enterprise Speech Analytics.The Senior Manager, Enterprise Speech Analytics, is responsible for optimizing institutional knowledge across the enterprise by establishing and leading ...Mostrar másÚltima actualización: hace más de 30 días
Flexible, full-time position with alternating weekends.Proficiency in Microsoft Office and customer service software.Outstanding written and verbal communication skills.
Good understanding of manage...Mostrar másÚltima actualización: hace más de 30 días
Aqua Tots Swim Schools Grand Rapids.Must be able to multitask, be extremely organized, manage a team, and work in a fast-paced environment.
Hiring process can take less than 1 week!!.Bonuses - month...Mostrar másÚltima actualización: hace 5 días
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 20 días Earn at least $1365 driving with Uber when you complete your first 117 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 2 días
- Oferta promocionada
Customer Service - Self Storage Manager
Veterans StaffingWyoming, MI, USA tiempo completo
- Oferta promocionada
Imaging Equipment Service Manager
Corewell HealthGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Senior Station Manager
AmazonGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Service Manager
Trillium StaffingGrand Rapids, MI, USIndefinido
- Oferta promocionada
Customer Service - Self Storage Manager
Public StorageGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Quick Earnings : Earn At Least $1365 For Your First 117 Trips, Guaranteed.
UberRavenna, MI, United StatesA tiempo completo +1
- Oferta promocionada
Regional Service Manager
Stiles BrandGrand Rapids, MI, USA tiempo completo
Servicing Operations Manager
Northpointe BankGrand Rapids, MI, United StatesA tiempo completo
Quick Apply
- Oferta promocionada
Remote AI Task Reviewer – Flexible Hours, No Experience Needed
RLDGFremont, Michigan, United StatesTeletrabajo
A tiempo completo
- Oferta promocionada
Traffic Manager
Talent BridgeGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Retail Management - Operations
Tailored BrandsGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Manager Client Solutions
AcostaGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Senior Client Manager-Property& Casualty
EPIC BrokersGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Retail Service Specialist
O'Reilly AutomotiveLowell, MI, USA tiempo completo
- Oferta promocionada
Mortgage Systems and Implementation Manager
Mercantile BankGrand Rapids, MI, USA tiempo completo
- Oferta promocionada
Senior Manager, Enterprise Customer Insights And Speech Analytics (Onsite)
Western & Southern Financial GroupFremont, MI, USA tiempo completo
Customer Service Assistant Manager
Ric's Food CenterRockford, Michigan, United StatesA tiempo completo
Quick Apply
Guest Service Manager
Aqua Tots Swim School - AT 28th Street, LLCGrand Rapids, MI, USAA tiempo completo
Quick Apply
- Oferta promocionada
Restaurant Delivery - Sign Up and Start Earning
DoorDashGreenville, MI, United StatesA tiempo completo +1
- Oferta promocionada
Flexible schedule - Earn at least $1365 by driving 117 trips with Uber
UberRavenna, MI, United StatesA tiempo completo +1