Information Technology - Technical Business Systems Analyst 3

Job Title : Technical Business Systems Analyst 3

Location : Houston, TX

Duration : 6 Months

Shift Details :

Training Period : Monday-Friday (standard business hours) for 3-4 weeks

Regular Schedule : Saturday-Tuesday, 2 : 00 AM - 12 : 00 PM (four 10-hour shifts, 40 hrs / week)

Job Description :

Typical task breakdown :

Monitor Equipment through

• Marine Digital Tools
• Review equipment alerts.
• Act on alerts with Technical Lead, CORE Manager, Fleet Manager, and customers.
• Provide comments on actions.
• Cross Reference Digital tools while troubleshooting.
• Provide technical information to Customers, Fleet Managers, and Dealer's for service with Trouble calls.
• Document issues and status through the Sales Force Platform.
• Communicate noted issues to Customers through the Sales Force Platform.

Interaction with team :

High level of interaction across multiple teams is expected.

Team Structure

Manager, Team lead, Team

Work environment :

Office

Candidate Requirements

Education & Experience Required :

Years of experience :

5+ yrs. working on machinery such as combustion engines, hydraulic systems, or pneumatic devices.

Or

5+ yrs. working with analytical data, utilizing quantitative analysis, preferably in data science, or engineering.

Degree requirement : High School Diploma, GED or Equivalent

Do you accept internships as job experience : No

Are there past or additional job titles or roles that would provide comparable background to this role : N / A

Top 3 Skills

Data Interpretation

Problem Solving

Effective Communication

Additional Technical Skills

(Required)

Knowledge of engineering principles, internal combustion engine and operational practices, control system logic, driven equipment, and processes

Working knowledge and mechanical skill set including the use of hand tools, measuring tools.

Knowledge of products.

Ability to collaborate with different teams.

Strong analytical skills.

Soft Skills

(Required)

Strong Corporate behavior as this role is customer facing.

Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

Ability to work independently and manage one's time.

Knowledge of computer software, such as Visual Basic, Java, SQL, etc.