Facility Manager-Valet Operations

Job Description

Job Description

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partners with | SP+ | A Metropolis Company, a leader in the parking management space. Together, we are committed to making the parking experience a first class enjoyable one for parking customers. Built on the foundation of excellence and integrity, we provide the highest level of service in all our parking facilities.

Basic Function – Day-to-day management of all-Valet locations ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations, and promoting a professional image and approach to the business. Field-driven, strong working knowledge of computer applications and tools.

Key Responsibilities :

• Participates and implements programs to improve client and customer satisfaction.
• Engages in the development of property level financial and operational goals in the Valet revenue system TEZ.
• Manages day-to-day activities and operations across IAH and HOU Valet.
• Schedule and deploy staff based on demand, volume, and location needs.
• Manages the valet team in all aspects including staffing, hiring, onboarding, personnel performance issues, and compliance with company policies and procedures.
• Resolves any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrences.
• Assists the valet team in all areas where needed.
• Other duties as assigned.

Required Skills & Experience :

Key Metrics / KPIs :

Physical Requirements :

Global Parking Systems is an equal opportunity / affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.