CARES Coordinator with Outreach Emphasis

Posting Details

Posting Information Posting Number PG194399EP Internal Recruitment No Working Title CARES Coordinator with Outreach Emphasis Anticipated Hiring Range Commensurate with experience Work Schedule Monday -Friday 8AM-5PM Some evenings and weekends Job Location Raleigh NC Department Prevention Services About the Department The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.NC State Prevention Services provides case management, education, and outreach emphasizing developmental, and non-judgmental perspectives for student prevention efforts. Through the lenses of behavioral health, wellness, and sustainability, our professionals collaborate with the campus community to enhance individual and collective well-being as well as assist students gain the necessary resources to remain successful academically and emotionally at NC State.Prevention Services is working to create and sustain a caring community that prepares students to succeed academically, professionally, and personally and to become informed, engaged, and productive citizens. Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review ourand learn more about what makes NC State the best place to learn and work for everyone.What we offer:

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Attain Work-life balance with our benefits, , and that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties The CARES Coordinator in NC State University’s Prevention Services (Division of Academic and Student Affairs) is responsible for conducting behaviorally and clinically informed assessments with students to identify and address barriers to personal and academic success, including safety threats. The role provides referrals, coordinates interventions, collaborates with campus partners, and delivers outreach, training, and prevention programming. Coordinators may also hold an area(s) of emphasis based on operational needs.
Student Assessment and Case Management

• Conduct behaviorally and clinically informed one-on-one assessments with students to identify and mitigate barriers to personal and academic success, including threat assessment for self or others.
• Provide timely and appropriate referrals to university and off-campus resources; coordinate intervention plans to minimize or resolve student concerns.
• Monitor and track student progress to ensure compliance with recommendations, ongoing assessment, and identification of emerging concerns.
• Create and manage re-entry strategies for students returning after psychological hospitalization.
• Serve on key cross-campus support and assessment teams: NC State CARES Team – assess and support students of concern. Behavioral Assessment Team (BAT) – assist with threat assessments when appropriate. Sexual Assault Response Team (SART) – participate as needed.
• Participate in after-hours postvention and case review rotation; occasional evening or weekend outreach responsibilities.
• Maintain service schedule of approximately 50% direct student/faculty/staff support and 50% administrative responsibilities.
  
  

Data Management, Documentation & Assessment

• Accurately document all correspondence, notes, and action items in the Maxient database.
• Assist in managing and maintaining ethically sound data collection and analysis related to students of concern.
• Use data to support continuous improvement and best-practice development in case management and prevention services.
  
  

Outreach, Prevention Education & Training

• Provide comprehensive outreach and consultation to faculty, staff, students, and families through presentations, workshops, and creative multi-media efforts.
• Collaborate with campus partners to ensure consistent, integrated messaging around prevention, well-being, and student support.
• Complete required training (e.g., QPR Suicide Prevention) and deliver training programs to students, faculty, and staff.
• Support university-wide prevention initiatives addressing topics such as suicide prevention, case management, and well-being.

Program Coordination, Areas of Emphasis & Campus Partnerships

Coordinators may hold responsibility for one or more Areas of Emphasis based on unit needs.

• Coordinate resources, programming, and direct services within the assigned area(s) of emphasis (e.g., suicide prevention, alcohol and other drugs/recovery, peer education, training, assessment).
• Serve as the primary consultant for campus partners related to the assigned area(s).
• Maintain up-to-date content and resources for the designated emphasis area(s).
• Represent Prevention Services in relevant committees, meetings, or initiatives.

Professional Collaboration, Supervision & Other Duties

• Engage with interns, graduate assistants, and temporary employees; may supervise or mentor these roles.
• Contribute to overall Prevention Services operations and team initiatives.
• Complete other duties as assigned within the scope of a prevention specialist and departmental needs.

Other Responsibilities

• Other duties as assigned.

Qualifications Minimum Education and Experience

• Master’s degree required
• Successful candidates will be multiculturally affirming and possess competence and experience in working with varied populations

Other Required Qualifications

• Strong interpersonal, oral, and written communication skills across a variety of settings
• Ability to work effectively and collaboratively as part of a cohesive multidisciplinary team-oriented environment
• Demonstrated experience conducting behaviorally or clinically informed risk assessments,
• Demonstrated ability to identify problems and use sound judgment and reasoning to make crucial decisions autonomously
• Demonstrated experience in providing individualized support for individuals in distress or who have been identified as exhibiting concerning or worrisome behaviors
• Ability to establish and maintain collaborative relationships with campus and community partners

Preferred Qualifications

• Demonstrated knowledge of case management systems (preferably in a higher education setting), and/or experience working as part of a case management support team
• Demonstrated history of effective collaborations across a complex array of multiple agencies within a university setting
• Strong working knowledge of federal and state laws related to privacy and confidentiality, disability accommodations, and response to sexual violence
• Experience with supervision or providing training to interns, graduate assistants, or staff.
• Broad knowledge of best practices and current national trends in higher education case management, student support, and behavioral intervention

Required License(s) or Certification(s)

• Hold current full clinical licensure in NC or able to obtain this licensure status within six months

Valid NC Driver's License required No Commercial Driver's License required No Recruitment Dates and Special Instructions Job Open Date 01/07/2026 Anticipated Close Date Open Until Filled Special Instructions to Applicants Please include as attachments a resume, cover letter, and contact information for at least 3 professional references. Position Details Position Number 00106819 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Mandatory - Adverse Weather Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies Department ID 244025 - Prevention Services EEO NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity.

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