Product Deployment Specialist - California

The Opportunity :

Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company.

A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program.

The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills.

Required Availability : Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations.

Travel : 80% travel required. Expect to be on the road 3-4 days per week performing activities (e.g. installation, maintenance, testing) across the US.

Preferred Location : West Coast region.

• Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem.
• Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments.
• Monitor and document the status of work in the field and in the lab.
• Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices.
• Work with a bucket truck and / or ladder to work on equipment up to 30’ high.
• Provide installation pictures via Flock field app.
• Perform work in a safe and professional manner.
• Meet with customers to discuss installation options and perform site surveys.
• Communicate effectively with both internal teams and customers.
• May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes.

The Skillset :

Physical Activities Performed Frequently :

Environmental Conditions and Physical Demands :

Salary & Equity :

In this role, you’ll receive a starting salary of $60,000 - $90,000 as well as stock options. Base salary is determined by job-related experience, education / training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks :

About Flock Safety :

Flock Safety provides a public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

OUR STORY :

We believe a safer future is within reach, but we know it takes hard work to make it real.

So we do the work. We take the extra steps. We cut no corners. We set the standards then raise them, and set them again. We empower communities to take part in their safety.

Because in a world where safety and peace of mind can often feel out of reach, we set out to change that — building thoughtful technology, connecting better insights, and delivering a more objective result.

In service of making the unknowable known and decoding complexity, we break away from the pack to help you see the world we see — unbiased in its pursuit of safety and one step closer to crime-free, every day.

Flock Safety. Together, we partner with communities to eliminate crime and shape a safer future.