Key Account Manager - Custom Biotech - Raleigh, NC

Key Account Manager - Custom Biotech - Raleigh, NC

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Opportunity : Building on over 30 years of industry experience, Roche Custom Biotech uses the powerful multidisciplinary skills found in Roche facilities across the world. The team offers products and solutions for manufacturers in the diagnostics and pharma biotech industry ranging from raw materials to system solutions for bioprocessing. Leveraging the unique know-how of Roche Diagnostics and Roche Pharmaceuticals, our Key Account Managers work to deliver high quality raw materials, instrumentation, products, and services for the biopharmaceutical, cell therapy, or in vitro diagnostics business.

As a Key Account Manager, you will :

• Sell Roche products and services, developing new accounts and / or expanding existing accounts.
• Be highly driven to create your own territory strategy and plan to grow and drive business. This national and would require to cover all Account (Pharma, Biotech and IVD manufacturers) sites for the Accounts assigned to you.
• Contact new and existing customers to meet and exceed sales objectives in targeted accounts, by developing new business, growing existing business, maintaining customer relationships, and troubleshooting customer problems.
• Identify and develop strategic account plans and developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of Roche products, overcoming and managing objections, and negotiating to obtain sales.
• Generate demand and maximize product awareness by working with and providing education and information to customers.
• Work with others, as needed or required, to prepare proposals for assigned accounts. Presents all contract proposals to customers to maximize overall business and profitability, which may require some negotiation.
• Conduct and organize necessary territory planning and routing for efficiency.
• Drive market intelligence initiative for your territory and communicate competitive market information internally.
• Negotiating new and existing long-term supply agreements.

This is a field-based position. The territory is within Raleigh, NC and surrounding areas. Travel expectation : 25% national travel.

Who You Are :

Preferred Requirements :

Relocation benefits are not available for this job posting. The expected salary range for this position based on the primary location of North Carolina is $135,700-$251,900. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.