Program Manager IV

Change Manager

Come join an Expert Network driving readiness for changes impacting our customer success expert ecosystem. Our AI-driven platform and network of the company experts include thousands of diverse and talented experts around the world who are skilled at using our products and in their professional disciplines as tax attorneys, credentialed tax / accounting experts, and bookkeepers. In this exciting role, you will collaborate across multiple teams and functions to enable awesome experiences and operational efficiencies. As a Change Manager in the company's Expert Network, you will lead the work to ensure our experts are prepared and changes are implemented with excellence so that our teams can delight our customers.

Responsibilities :

• Manage a portfolio of initiatives and ensure appropriate readiness workstreams are identified, plans are developed and seamlessly executed to our "Definition of Done" standard, ensuring seamless adoption of changes and creating an excellent experience for experts amidst change.
• Assess risk across workstreams and drive appropriate mitigation efforts, prioritization, and tradeoffs, resulting in on-time releases with high adoption and no / minimal defects.
• Partner with product and communication teams to understand roadmaps and proactively communicate changes.
• Coordinate development and delivery of expert UAT, training, help content, and SOPs.
• Validate readiness, oversee release and evaluate how a change is performing, where there may be opportunities for improvement.
• Seek opportunities to continually optimize, including improving speed and clarity of how we deliver change and ensure planning and change practices are enduring and scalable.
• Partner, educate, roadshow and mentor others on change management best practices.
• Role model expert advocacy translates expert insights (quantitative and qualitative) into action for support readiness work from inception through post implementation.

Additional Skills & Qualifications :

Job Type & Location :

This is a Contract position based out of Plano, TX.

Pay and Benefits :

The pay range for this position is $106.54 - $106.54 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type :

This is a fully remote position.

Application Deadline :

This position is anticipated to close on Feb 19, 2026.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services :

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.