Non Certified - ProMedica Physicians Retina

Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region’s most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations serving northwest Ohio and Southeast Michigan, all working together with a single mission: the health of our communities.

POSITION SUMMARY
Assist physician with patient examination and treatment, responsible for patient histories, routine diagnostic procedures, as well as some clerical duties. Performs a variety of patient care activities to assist physician and medical office personnel.

ACCOUNTABILITIES

• Greet patients and visitors in a prompt, courteous and helpful manner.
• Review patient’s chart prior to exam to anticipate procedures and supplies or equipment that may be needed.
• Obtain patient history, update medications and medical procedures. Perform testing prior to physician exam including but not limited to visual acuity, IOP measurement, visual field testing, OCT, PAM, K readings and refractions.
• Administer drops and therapeutic in-office medications as instructed by physician.
• Instruct patients both verbally and with written instructions regarding medications and treatment. Answer patient questions and follow up with patient as needed.
• Follows up with pharmacies with renewals and prior authorizations as instructed by physician.
• Escorts patients from exam room to appropriate area (ie: reception area, dilating room, additional testing or scheduling).
• Clean and sterilize equipment and maintain autoclave in accordance with established guidelines and procedures.
• Maintain and stock all exam rooms.
• Ensures route slips are complete and accurate
• May function at front desk, answer phones and make appointments.
• May function as a Medical Scribe. Must follow Medical Scribe policy SP17-14 while functioning in this role
• Other duties as assigned.

Job Requirements

• High School Graduate/GED.
• Working knowledge of Medical Terminology.
• Demonstrate basic computer skills.
• Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.
• Must be able to understand directions (written and verbal), communicate and respond to inquiries; requires effective interpersonal skills.
• Must be able to demonstrate good judgment in a fast pace environment.
• Must be able to move about the practice/department and between workstations.
• Must be able to occasionally push or lift medium to heavy equipment, supplies, and patients

ProMedica