Shipping & Receiving

Description :

Responsible for assisting, advising, directing, documenting, introducing and notifying customers of business matters.

Update customer orders with tracking and shipping notes and provide them to AR for invoicing.

Provide necessary insight into shipping to CSRs and assist with shipping claims when necessary.

Detail Oriented

Customer service and data entry

Inspect incoming and outgoing customer orders for accuracy

Appropriately package equipment for transit

Document and update customer records based on interactions

Assist customers in claims process when necessary

Track / Inventory of customers assets in storage

Daily cleaning and maintenance of shipping area and equipment

Must be able to consistently lift, pull and push 50 lbs

Other tasks as assigned and special projects as needed

Develop and maintain a knowledge base of the evolving products and services

Requirements :

Requires the ability to drive as needed; a valid drivers license is required.

Excellent verbal and written communication skills

Packaging of fragile and sensitive items for shipping purposes, both small package and palletizing for freight

Strong organizational skills with the ability to multi-task

Excellent time management skills and the ability to prioritize work

Ability to maintain sensitive and confidential information

Team player, Trustworthy, Service-oriented and can manage priorities

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