National Account Executive (West Coast Candidate)

National Account Executive

The National Account Executive serves as a strategic leader responsible for cultivating and managing high-level client relationships to ensure the continued success and expansion of AnewHealth's PACE services. This role requires a balance of executive relationship management, operational excellence, and client retention expertise to optimize the customer experience, support evolving client needs, and drive organizational success. The ideal candidate is an accomplished account leader who thrives on engaging with client executives, aligning AnewHealth solutions with their strategic goals, and developing innovative approaches to client success. They will demonstrate exceptional leadership, collaboration, and problem-solving abilities to expand and strengthen AnewHealth partnerships on the west coast.

Strategic Account Leadership and Client Retention

• Serve as the executive relationship lead for PACE partnerships within the west coast region, fostering long-term, trust-based relationships with client leadership.
• Lead national and regional account planning initiatives to drive client success and ensure alignment with AnewHealth's strategic objectives.
• Serve as an escalation point to support center level AM team members.
• Act as AnewHealth's Brand Ambassador for the PACE market. Articulating the unique value and impact of our PACE services.
• Conduct executive-level quarterly business reviews with client leadership to assess performance, identify opportunities for operational improvement, and ensure customer satisfaction.
• Collaborate cross-functionally with service line leaders to design and execute client retention and engagement strategies.
• Lead (or organize) regional team members in aligning national partnership goals.
• Promote the adoption of new technologies, features, and initiatives across client organizations.
• Represent the voice of the customer internally, providing insights and feedback to enhance AnewHealth's offerings and service delivery.
• Maintain thorough and accurate documentation of client interactions and activities in Salesforce CRM.

Post-Implementation Client Success

Contract Renewal and Retention Management

Education and Representation

Qualifications

Knowledge, Skills, and Abilities

Travel

Up to 12 trips a year, as needed.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.