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FAMILY SERVCE COUNSELOR

FAMILY SERVCE COUNSELOR

Highview Memorial GardensFallston, MD, United States
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Family owned and operated Funeral home, cemetery and crematory seeks a new family member for an inside sales position at Highview Memorial Gardens!

Qualifications

  • High school diploma or equivalent
  • Sales experience preferred
  • High level of compassion for those we serve through our family business of caring for the dead and their families
  • Above-average communications (oral and written), listening and office administration skills
  • Ability to use Email, Excel and Word for reporting and communication
  • Basic proficiency in math and experience in contract writing
  • Demonstrated proficiency in problem-solving skills
  • Ability to be a self starter, participate in community outreach events, multi-task and set priorities to optimize individual success
  • Valid driver’s license
  • Expected Work Hours / Location : Monday-Friday 8 : 30 to 4 : 30PM in Fallston, MD, alternating Saturdays and / or special events on the property

Benefits

  • Full time
  • Range : Commission
  • We offer a comprehensive and competitive benefits package with this position, including health insurance;  paid holidays, sick and vacation leave

    • Responsibilities

  • Our Family Service Counselor is responsible for developing a personalized experience with emphasis on providing excellent customer service
  • Provides support to clients and family members, frequently holding face-to-face conversations and meetings
  • Assist families with selections involving traditional burial and cremation options, including the sale and design of memorial markers, monuments, urns, and other memorial items
  • Participate in overall cemetery operations, including greeting guests, providing in-person, by-phone, and online customer support, park tours, offering location assistance, and maintaining up-to-date sales-related paperwork
  • Complete special assignments from the Cemetery Manager and perform other duties that may arise related to family requests and the course of daily business
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    Counselor • Fallston, MD, United States

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