Sales Operations Coordinator

Job Description

The Sales Operations Coordinator will act as the liaison between internal & external teams to support the Sales team on all operational components to running the business : account set up, purchase order entry and management, style setup management and maintenance, inventory tracking, internal and external communications regarding purchase order statuses & vendor chargebacks, as well as partnering with warehouse operations.

Responsibilities :

• Work closely with internal teams (Design, Production, Sales, Warehouse, Imports, Finance) & external teams (Buyers, Vendor Operations, Retail Ticketing Suppliers)
• Assist in the development / improvements of reporting and processes amongst internal & external teams
• Oversee style set up & master data creation in SAP (Style numbers, UPC, Color, Price, etc.)
• Ensure all customer purchase orders are entered correctly (ship windows are aligned with incoming inventory, pricing on purchase orders matches what we have in our system, units are in full case cartons, etc.) and recapped to sales in a timely manner
• Ensure all customer price tickets are ordered and that factory purchase orders align with the customer purchase orders
• Track incoming buys and ensure the in-warehouse dates are aligned with customer purchase orders
• Analyze customer purchase order fill rates and actively problem solve for shortages / delayed product
• Ensure all purchase orders are being allocated to the warehouse on time
• Work with the warehouse to make sure they are routing / shipping purchase orders with the appropriate time frame
• Oversee all buyer inquiries regarding PO status updates / ship window shift requests and ensure they are being attended to in a timely manner

Qualifications :