Publishing Administrative Assistant Job at Octane Press in AustinMediabistro • Austin, TX, United States

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Publishing Administrative Assistant Job at Octane Press in Austin

Mediabistro • Austin, TX, United States

Hace más de 30 días

Tipo de contrato

A tiempo completo

Descripción del trabajo

We are seeking a detail-oriented and people-loving person to take care of the needs of our customers, vendors, and distribution channels. Regular duties for this key role include filling orders from wholesale customers and distributors, managing information flow to sales rep groups, day-to-day administrative tasks, and staffing our annual show appearances (1-4 shows per year where we have a booth and sell books), and author sales and events support.

Qualifications

Work Experience : Administrative or other related experience in a fast-paced environment required.

Must have at least 3 years professional work experience
Some experience working directly with customers
Must have experience working remotely and independently
Prefered experience with a small company environment

Skills :

Excellent attention to detail

Ability to work independently, multi-task, and prioritize tasks

Superior oral and written business communication skills

Advanced skills in Microsoft Office Suite—particularly Excel Adobe Acrobat and Google Docs required.

Excellent skills with software and online systems

Duties and Responsibilities

Customer Service

Assist direct customers and wholesale orders via email, website, social media, and phone

Facilitate and place orders on Octane Press website for direct and vendor sales

Respond to questions from our warehouse and customers about orders

Respond to emails to help authors and retailers with account / order issues

Provide training on online ordering system for vendors, as needed.

Respond to customer service requests that come in via AnswerConnect (phone service), website contact form, and social media

Set up accounts for new wholesale customers

Logistics

Track incoming shipments and orders

Track and maintain inventory levels and reorder books as necessary

Review warehouse reports and respond as needed

Key point of contact to Octane Press warehouse

Fill orders for large Reseller accounts such as Ingram, Amazon, and Baker & Taylor

Accounting and budgets

Bill Ingram monthly via email

Show and Event Coordination and Support

Attend shows and sell books

Provide support and presence to shows Octane Press does not attend

Work Schedule

5-15 hours per week Jan–Sept; 10-20 hours per week Oct-Dec

Schedule requires product specialist checks email and AnswerConnect once each 24 hour period.

Work time is flexible.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Administrative

Industries

Book and Periodical Publishing

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Administrative Assistant • Austin, TX, United States