Position Summary
The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job
functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General
Manager is accountable for meeting company objectives and adhering to company policies.
Principal Responsibilities
Requirements for General Manager
Effective organizational skills
Established selling skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical
qualifications would be equivalent to:
- Associate or Bachelors degree with course work in business, accounting, marketing or management.
- Two years experience in retail or other business emphasizing customer service, account management or
merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions.
GENERAL MANAGER • Newport News, VA, US
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