Senior Delivery Manager

A company is looking for a Senior Delivery Manager. Key Responsibilities Lead a cross-functional team as a subject matter expert on product implementation and processes Oversee team building, including hiring, onboarding, training, and mentorship Collaborate with stakeholders to design tailored implementation plans and ensure exceptional customer experiences Required Qualifications 4+ years of experience in Technical Project Management, Implementation Management, or Professional Services Management 4+ years of experience managing managers and senior software development teams 6+ years of experience as the primary contact for resolving complex issues and managing escalations Strong hands-on experience implementing SaaS products in a software delivery environment Proven ability to manage projects in a fast-paced environment while balancing multiple demands