Job Description
Job Description
Summary
Our client is a leading IT Solutions Company located in Tallahassee, FL and they are in need of a Level III Technician . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
- Basic project management skills (customer updates, management updates, remediation plans)
- Server Configuration / Deployment skills (not just being able to add AD accounts, need more polished skillset)
- Network / Security Configuration Deployment skills (again not being able to just reset Wifi passwords. Must be able to build / extend a network without constant supervision).
Optimizing and maintaining network software and hardware
MDM Software Configuration / Rollout in companywide setting (50+ endpoints)Run mini projects on their own (server builds, network roll outs, MDM implementation, etc.).Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutionsManage Microsoft Exchange ServerNew User On-boardingQualifications & Requirements
Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active DirectoryThree years of experience in a client-facing environment such as sales engineeringExcellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technologyPossesses strong organizational and time-management skillsExperience writing proposals for and implementation of technical solutions to fulfill business needsResults-oriented, self-motivated, energetic, professional, reliable, and a team playerStrong understanding of technology and business productivity systemsExperience with RMM (remote monitoring and management) tool a plusAbility to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skillsSales training experience is a plusHaving worked in an MSP environment is a major plus.Ideal Qualifications (not required)
CompTIA Net+ and / or CompTIA Security+MCSA (Microsoft Certified Systems Administrator / Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Employment Type : Full time Location : Tallahassee, FL
