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Operations Coordinator at CASA of Larimer County
Operations Coordinator at CASA of Larimer CountyCourt Appointed Special Advocate Inc • Fort Collins, CO, US
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Operations Coordinator at CASA of Larimer County

Operations Coordinator at CASA of Larimer County

Court Appointed Special Advocate Inc • Fort Collins, CO, US
Hace 27 días
Tipo de contrato
  • A tiempo completo
  • Indefinido
Descripción del trabajo

Job Description

Job Description

Operations Coordinator

CASA of Larimer County (CLC) is a nonprofit organization comprised of three programs : Court Appointed Special Advocates (CASA), Family Connections (FC) and Trust-Based Relational Intervention® (TBRI®) program. CASA provides volunteer advocacy to children involved in dependency and neglect cases and FC provides supervised visitation, safe custody exchanges, supportive case management, and parenting education. TBRI® is integrated throughout CLC's programs and provides evidence based, trauma-informed, intervention. Across all programs, our mission is to advocate for safe, nurturing, and permanent connections to family and community so children who have experienced abuse and neglect have the opportunity to thrive.

Reports to : Directly reports to Operations Director and works closely with Executive Director, Bookkeeper and Development

Full Time : 40 Hours / Week

PURPOSE : The Operations Coordinator plays a key role in ensuring smooth day-to-day operations of CASA of Larimer County. This position provides administrative and operational support across the organization, manages the organization's database (Neon CRM), and works closely with bookkeeping to ensure accurate tracking of donations and financial records. In addition, this role helps to create a welcoming and inclusive environment for staff, volunteers, families, and community partners by fostering positive interactions and supporting a culture of collaboration. The ideal candidate is extremely organized, detail-oriented, technology-savvy, and passionate about supporting the mission of CASA of Larimer County through effective and efficient administrative systems.

KEY RESPONSIBILITIES

Administrative and Office Support

  • Serves as first point of contact during open Administrative Hours for visitors, vendors, phone calls and general inquiries
  • Provides day-to-day administrative support to the Executive Director and Operations Director
  • Provides support and coordination for organizational meetings (including taking minutes), onboarding / offboarding of new employees, retreats, and special projects.
  • Prepares reports, internal correspondence, and presentations as necessary
  • Maintains organized filing system for digital and physical records
  • Manages internal staff communication and announcements
  • Collects, distributes, and sends mail / packages
  • Assists with purchasing and bidding out for services / projects as necessary
  • Maintains organized systems for building access (including distribution of keys, door codes, key fobs, etc.) and other security processes
  • Oversees setup of shared spaces such as meeting rooms and common areas
  • Serves as primary point of contact for office vendors, including utilities and service providers
  • Coordinates facility-related needs such as cleaning, maintenance and vendor relationships
  • Ensures compliance with office safety and security protocols

CRM Management and Donation Tracking

  • Maintains and manages the Neon CRM system to ensure all donor data is entered accurately and in compliance with privacy and nonprofit fundraising standards
  • Processes donations received via check, cash, or online transactions, ensuring timely and accurate entry into the CRM
  • Generates and distributes acknowledgements and tax receipts in a timely manner
  • Works closely with bookkeeping to reconcile donations and ensure accurate financial reporting
  • Uses CRM data to run reports, create mailing lists, and analyze data to support fundraising and development efforts
  • Supports staff training for sufficient CRM use
  • Development and Event Support

  • Assists bookkeeping with donation tracking and financial documentation related to fundraising revenue
  • Supports Development Manager with administrative tasks related to fundraising campaigns, stewardship activities, and donor engagement
  • Supports occasional social media content as needed
  • Provides logistical and administrative support for fundraising and stewardship events
  • Coordinates event needs such as bookings, catering, signage, staff roles, and supplies
  • Supports day-of event logistics to ensure smooth execution
  • Updates contact lists and mailing lists
  • Technology and Systems Support

  • Serves as point of contact for staff technology needs and troubleshoot minor technical issues
  • Coordinates with IT partners for system upgrades, maintenance, and support
  • Manages organizational software and technology subscriptions
  • Assists with computer / 365 account onboarding and offboarding
  • Ensures digital tools are being used effectively and consistently across the organization
  • Works with IT partner to complete regular computer and user account audits
  • QUALIFICATIONS, SKILLS, AND PERSONAL QUALITIES

  • Strong commitment to CASA of Larimer County's mission, vision, and values
  • Proven record of collaboration and working as a team
  • Ability to work with people from diverse backgrounds
  • Strong organizational skills and attention to details
  • Experience with CRM databases, preferably Neon CRM
  • Strong technical skills and ability to troubleshoot basic IT issues
  • Outstanding interpersonal skills and emotional intelligence
  • Commitment to positively representing the organization
  • Must have reliable transportation and the ability to travel locally for meetings, events, and errands as needed
  • Must be available occasional nights and / or weekends to support events or special projects
  • Ability to meet strict deadlines
  • COMPENASTION

    $21- $23 / hr ($43,680- $47,840 annually)

    Full Time Benefits Included : Group Medical Insurance (3 plans available), 100% Paid Dental, Vision Life / AD&D Insurance, Employee Assistance Program (EAP), Paid Holidays, Paid Sick Time, Paid Volunteer Time (VTO), Paid Wellness Time, Paid Time Off (PTO), SIMPLE IRA Retirement Match Eligibility

    CLC is an equal opportunity employer and actively recruits, selects and promotes qualified employees and volunteers, broadly representative of the community served and administers its personnel practices without discrimination. CLC prohibits harassment of one employee by another employee or supervisor. Discrimination on the basis of age, veteran status, sex, sexual orientation, race, color or ethnicity, nationality, disability, genetic information or religion, is prohibited in accordance with the Office of Civil Rights.

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