Senior Manager, Credit

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of "doing what is right as a human being". Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we're a Great Place to Work... and we really mean it! Kyocera Document Solutions America, Inc. was officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with.

As a Credit Manager, you will oversee Strategic accounts with Collection Specialists, serve as the lead of credit governance and leasing partner, and report to Senior Director, Finance and Control. You will be responsible for protecting the corporation's second largest asset and promoting company growth by providing business consultation with clients. To assess risk and ensure all company transactions are properly secured through financial analysis.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day.

Responsibilities

+ Enterprise-Level Credit Risk Leadership

o Oversee credit risk exposure for Strategic Accounts, ensuring proactive mitigation strategies and strong cashflow protection.

o Lead forward-looking collection strategies informed by customer behavior trends, market conditions, and emerging risks.

o Structure and negotiate complex agreements, including credit terms, financial support programs, and credit security instruments.

o Drive decisions on write-offs and legal actions by integrating risk assessments, customer viability, and commercial implications.

o Deliver accurate, high-quality cashflow forecasts to support enterprise liquidity planning. Conduct regular AR aging reviews and initiate targeted collection measures to secure timely payments.

+ Credit Governance & Group-Level Alignment.

o Serve as the credit governance lead for 10 subsidiaries, ensuring alignment with enterprise risk standards and consistent performance across the group.

o Coach and mentor AR Managers in strategic planning, risk identification, and working capital optimization.

o Establish group-wide credit frameworks, escalation processes, and standardized reporting practices.

o Strengthen organizational capability through training programs, best-practice sharing, and ongoing performance monitoring.

o Act as a strategic partner to Sales Operations, Customer Service, and Finance to accelerate cash conversion, resolve systemic issues, and assess customer risk. Engage directly with customers to address past-due accounts and support financial planning analysis.

+ External Relationship Management & Strategic Liaison

o Serve as Kyocera's primary liaison with national leasing partners, representing the organization in escalations, dispute resolution, and credit-exposure matters.

o Build and maintain long-term relationships that promote predictable cashflow and minimize dispute frequency.

o Oversee risk assessment, portfolio monitoring, and performance analysis specific to leasing receivables.

o Lead cross-functional initiatives to improve billing accuracy, system integration, and reconciliation processes related to leasing partners.

+ Reporting, Credit Risk Analytics & Enterprise Contribution

o Deliver high-impact credit analytics that support executive decision-making, including cashflow forecasts, performance trend analysis, and risk-concentration reporting.

o Lead comprehensive credit risk assessment frameworks addressing liquidity, solvency, operational efficiency, and cashflow quality.

o Provide strategic recommendations regarding credit limits, customer risk grading, and portfolio optimization.

o Guide system enhancements and data governance improvements to increase credit transparency and analytical accuracy.

o Support enterprise initiatives related to internal controls, governance, and working capital strategy. Develop, mentor, and monitor the performance of Collection Specialists to ensure operational excellence.

+ Ad Hoc Duties

o This may include support for other subsidiaries or other duties relating to AR and Credit.

Qualifications

Required:

• Exceptional interpersonal, communication, and negotiation skills
• Degree in Business, Finance, Accounting, Economics or similar.
• Thorough knowledge of credit policy, procedures, laws and regulations
• Strong management skills to oversee the team
• Advanced knowledge of Financial Statement Analysis, Business Law and Bankruptcy Procedures.
• Experience with Oracle or another major ERP
• Advanced Excel and PowerPoint skills
• Ability to work overtime hours when needed
• Physical requirements: standing, sitting, and working with computers, bending, and light lifting

Preferred:

• MBA or CPA preferred.

The typical pay range for this role is $106,000 -$132,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.