Job Description
Job Description
Description :
We are seeking an experienced and highly organized Food & Beverage Banquets Manager to lead all aspects of banquet operations, including weddings, golf tournaments, corporate events, and private functions. This role involves coordinating with club members, overseeing set-up and service, managing staff, and ensuring exceptional guest experiences are provided from planning through execution.
Tasks / Duties :
- Plan and manage logistics for private events, including weddings, golf outings, luncheons, banquets, meetings, and club-sponsored events
- Coordinate events setup, service flow and breakdown for all banquet functions.
- Collaborate with the Director of Food & Beverage and Executive Chef to develop banquet packages and pricing.
- Support budget and revenue goals through effective cost management of events.
- Collaborate with the Communications & Marketing Director for internal Club events announcements.
- Assist in Food & Beverage marketing for Banquets & Events.
- Maintain an accurate event calendar and track all bookings, and BEOs.
- Collaborate with the accounting team on all events deposits.
- Work closely with the Food & Beverage Management and Executive Chef to ensure seamless event execution.
- Participate in pre-and post-event meetings to evaluate success and implement improvements.
- Collaborate with the Food & Beverage Management team through daily operations as needed.
- Maintains open lines of communication with members throughout the event planning process.
- Addressing Client concerns and ability to resolve any issues that arise.
- Creating a positive and memorable experience for members and guests.
- Assist staff on the floor with daily open service operations.
- Must be able to provide a quick response time to all members and guests within 24 hours.
Staff Supervision :
Schedules Staff based on events and banquet needs.Lead pre-event meetings and post-event meetings with staff.Supports staff in daily operations on the open service floor.Aids staff with members issuesRequirements :
Must have 2 years of experience, preferably in hospitality or fine dining.Must have basic knowledge of customer service principles.Must possess a friendly, outgoing and Attentive attitude.Must know and apply basic math skills.Computer experience preferredStrong organizational skillsExcellent interpersonal skillsProficiency with BEO systems and Knowledge of POS systems (e.g. Club-essential is Preferred)Ability to work flexible hours, Mornings, Evenings, Weekends and holidaysAbility to lift up to 50 lbs. and work long hours on your feet during eventsSkills and Attributes :
Customer service orientationGood personal hygieneListening comprehension : Ability to listen and understandFriendly, cheerful, and courteous demeanorPhysical / Environmental Demands :
Bending and reaching and wiping are all requirementsWalks or stands 100% of shift