Client Experience Specialist

A company is looking for a Client Experience Specialist who will support franchise owners by building relationships and coordinating with internal teams.

Key Responsibilities

Serve as a trusted point of contact for franchise owners, building strong relationships

Champion and coordinate requests with internal marketing, training, and operations teams

Provide responsive, empathetic support and follow-through on client needs

Required Qualifications

3+ years of experience collaborating with cross-functional teams (marketing, training, or operations)

Friendly and empathetic with strong people skills

Natural leader with a drive to grow professionally and personally

Quick learner, organized, and persistent in getting things done