Quality Engineer

Summary

This position contributes to Chobani's success by leading a quality focused continuous improvement transformation throughout all Operations, Quality Assurance (QA), Sanitation and Food Safety programs at the South Edmeston, NY facility. This position is responsible for validating new processes, systems, and equipment in accordance with Chobani Quality Standards for the manufacturing of safe, quality products. In addition, this position is responsible for the manufacturing sites internal Non-Conformance Reporting (NCR) Program, leading Root Cause Analysis' (RCA's), managing Corrective Action / Preventative Action (CAPA), and supporting Chobani's Quality Management Systems (QMS). This

role will also support plant inspections and audits for continuous improvements. As site quality leader, this role will report to the Senior Director of Quality.

Responsibilities

• The Quality Engineering role requires an individual with a project-focused mindset to identify opportunities to improve and optimize manufacturing processes and quality systems with advanced problem-solving tools.
• This person must be able to utilize RCA Tools, such as 5-Why's, Fishbones, 8D, to conduct deep-dive analysis on plant non-conformances and be the primary problem solver representing QA.
• This role will lead the Failure Modes Effect Analysis (FMEA) cross-functional team to systematically identify risk and resolve current and expected issues that may result in product holds due to suboptimal quality.
• Own NCR / RCA investigations for quality related non-conformances across the entire process, from raw materials receipt through finished goods manufacturing.
• Manage NCR / CAPA program by bringing cross functional teams together, leading regular meetings, assigning, and tracking actions, assigning owners and due dates to ensure timely completion of action items.
• Manage consumer complaint program, lead all investigations related to consumer / customer complaints, and lead a cross functional team to reduce complaints.
• Collaborate with site supply chain partners to investigate quality related issues and assist in process improvements that impact quality, food safety, and operational efficiencies.
• Provide training to employees in CI tools and techniques.
• Partner with Chobani's Supplier Quality Assurance Team to improve Supplier raw material quality by supporting investigations, data collection, and reporting.
• Support continuous improvement strategies regarding quality and food safety adherence and lean manufacturing principles within the facility.
• Develop reporting and data analytics supporting all CI related activities within the Quality Department
• Support new equipment installation and / or equipment modifications by assessing potential risks to process and product and determining and implementing commissioning requirements.
• Support all Quality Management Systems tools / software's with a continuous improvement mindset and be site / departments point person for all new system installations.
• Develop procedures and training in support of the full manufacturing process.
• Other tasks are assigned.

Education & Experience

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short : making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at 32 cafes, as well as Ready to Drink (RTD) coffee beverages at retail.

Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond : working to eradicate child hunger, supporting immigrants, refugees and underrepresented people, honoring veterans, and protecting the planet. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.

For more information, please visit www.chobani.com and www.lacolombe.com, or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and / or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

We offer a comprehensive benefits package, including medical, dental, vision coverage, 401K match, short- and long-term disability coverage, health savings accounts, flexible spending accounts, and tuition reimbursement. We are also proud to offer specialized benefits like health care navigation, mental health services, fertility assistance, and paid parental leave as well as 120 hours of PTO and 11 Holidays each year.

Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program,fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid and flexible time off based on start date and tenure and 11 holidays each year.

Compensation Range : $95,000.00-$142,000.00, plus bonus.