Entry Level Customer Service

divh2Job Opportunity / h2pWere proud to be the only supplemental benefits provider in the world operating under a 100% union label. For more than six decades, weve partnered with over 40,000 unions and associations throughout North America and beyonddelivering reliable supplemental and permanent benefits to the hardworking families who keep our communities strong. / ppOur mission is straightforward yet powerful : to protect, educate, and serve members with benefits they can count on for life. Every program we design supports a single purposehelping working families achieve lasting financial stability and peace of mind. / ppAs a valued member of our team, youll connect directly with union members who have requested assistance regarding their benefits. Youll guide them through their available options, explain program details clearly, and ensure each family receives the personalized support they deserve. / ppYour key responsibilities will include : / pulliHandling inbound and outbound calls with union members. / liliScheduling and conducting virtual or phone appointments. / liliPresenting benefits programs in a professional, engaging, and informative way. / liliCompleting digital applications and documentation accurately. / liliUpholding company standards through quality control and compliance. / liliParticipating in ongoing training and leadership development opportunities. / li / ulpWhat were looking for : / pulliStrong communication and interpersonal skills. / liliA professional, positive, and people-focused attitude. / liliExcellent relationship-building and customer service abilities. / liliA team-oriented, organized, and self-motivated mindset. / liliComfort working with computers, video platforms, and digital tools. / liliPrior experience in customer service or sales (an asset, not a requirement). / liliMust be legally authorized to work in the United States or Canada. / li / ulpWhat youll gain : / pulliComprehensive benefits package full health, dental, and life coverage. / lili100% remote work flexibility to work from the comfort of your home. / liliFlexible scheduling build a schedule that aligns with your lifestyle. / liliWeekly pay + monthly bonuses reliable income with performance incentives. / liliRecognition travel incentives earn all-expenses-paid trips to destinations like the Bahamas, Cancun, and Las Vegas. / li / ul / div