ASSISTANT DIRECTOR, CUSTODIAL SERVICES, Facilities Management & Planning, Custodial

ASSISTANT DIRECTOR, CUSTODIAL SERVICES, Facilities Management & Planning, Custodial

Job Description

ASSISTANT DIRECTOR, CUSTODIAL SERVICES, Facilities Management & Planning, Custodial

Category

Charles River Campus >

Professional

Job Location

BOSTON, MA, United States

Tracking Code

25500089341111

Posted Date

11 / 12 / 2025

Salary Grade

Grade 48

Expected Hiring Range Minimum

$80,000.00

Expected Hiring Range Maximum

$98,000.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time / Regular

The main purpose of the Assistant Director of Custodial Operations is to ensure all Boston University Campus buildings are kept in a clean, sanitary, functioning, and safe condition for the benefit and use of the University Community by directing the technical and administrative aspects of the Custodial Operations Department (staffing issues, training, equipment, and supplies). This position requires daily direction of half of the Custodial department (which consists of two (2) Assistant Directors, seventeen (17) Custodial Area Managers, eight (8) Assistant Area Managers, and four hundred and seventy (470+ / -) represented custodial staff). Additionally, the Assistant Director position will cover for the other Assistant Director upon absences. This role is a critical interface with Residence Life, Housing, Athletics, Events and Conferences, and Dining Services. The Assistant Director of Custodial Operations manages the ongoing evaluation of personnel, staffing, equipment, and processes. The Assistant Director collaborates with University stakeholders and groups to coordinate and support special events and directs responses to campus emergencies, including leaks, fire alarms, storms, and access issues. The Assistant Director reports directly to the Director of Custodial Operations and must display the willingness to work with a strong operational team, in close coordination with the other Assistant Director. The Assistant Director will be responsible to perform documented evaluations of assigned direct reports, as well as timely reports of any union personnel issues.

Specific Job Functions :

• Manage the utilization of supplies and equipment in coordination with Custodial Area Managers. Review products and equipment to determine appropriate selection to increase productivity. Develop systems to test and recommend appropriate new cleaning supplies and / or methods to make the custodial operation more efficient.
• Participate in hiring, promotions and disciplinary issues in a union environment. Develop training programs for new employees. Periodically review existing staffing levels and schedules for maximum productivity. Assign projects to Area Managers, and Assistant Area Managers, and review results to improve supervision of custodial staff. Provide staffing analyses for any new or renovated facilities, including recommendations for equipment.
• Monitor all special events and work with Custodial Operations and Shared Services managers, Events & Conferences staff, student organizations, staff, faculty, and outside contractors to meet needs of customers.
• Responsible for the Performance Management and Monitoring of Area Managers to ensure assigned tasks are completed in a satisfactory and timely basis. Tasks include touring facilities to monitor standards of cleanliness, as well as seasonal response for snow removal, Commencement and Move-in projects.
• Serve as departmental liaison with academic department heads, meeting on a regular basis and following up on areas of concern to ensure customer satisfaction.
• Responsible for the establishment of standards, schedules, assignments, staffing levels and training for the buildings group.
• Responsible for the execution of setup in support of annual University related activities and special events.
• Interact on a regular basis with various campus departments (e.g., Housing, Residence Life, BUPD, Athletics, etc.).
• Personally, and consistently inspect the campus facilities to assess and ensure all Boston University Campus buildings are kept in a clean, sanitary, functioning, and safe condition for the benefit and use of the University Community.
• Coordinate work with Trade Managers and Project teams.
• Monitor and / or enter FSRs to track building facility needs (repairs, damages, clogged toilets for example) and ensure closeouts upon completion
• This list is not all inclusive. The Assistant Director will be expected to oversee and / or complete all assigned tasks received from the Director or his reporting line.

Required Skills

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Skills

Job Location : BOSTON, MA

Position Type : Full-Time / Regular

Salary Grade : $80,000.00-$98,000.00

To apply, visit https : / / jobs.silkroad.com / BU / External / jobs / 316088

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