Content Manager (Cincinnati)

Were seeking a proactive and systems-minded Content Manager to oversee the creation, maintenance, and governance of content across our internal AI knowledge center.

This knowledge center is a centralized resource for AI-related tools, documentation, best practices, and learning materials, designed to empower teams across our organization. You will collaborate with subject matter experts, product managers, and engineers to ensure our content is clear, consistent, and accessible.

This role bridges knowledge management strategy , process design, content quality assurance, and technical writing to ensure our content ecosystem is accurate, consistent, and user-friendly.

The ideal candidate enjoys collaborating with cross-functional teams, and has a keen eye for both detail and design. Youll play a key role in shaping how AI knowledge is documented, distributed, and maintained , guiding contributors, and continuously improving how information is shared across our organization.

Requirements :

• 5+ years of experience in content management, knowledge management, or technical writing for software, data science, or AI / ML projects
• Must be proficient in Confluence, including automations and AI features.
• Experience building or maintaining centralized knowledge systems in technical environments.
• Familiarity with information architecture concepts and structured content methodologies (taxonomy, tagging, metadata, governance).
• Strong attention to detail, editorial judgment, and ability to simplify complex information.
• Excellent communication and collaboration skills.
• Ability to collaborate with technical and non-technical stakeholders.
• Experience with AI / ML concepts or tools is a plus.

MUST-HAVES :

Key Responsibilities

Content Organization :

Collaboration :

Content Creation and Review :

Content Management :

Process Improvement :